Privacy Policy

Your privacy is a core part of our business. This Policy explains what data we collect, why we collect it, and how we protect it.

1. Information We Collect

We collect information you voluntarily submit through our verification form, email, or scheduled consultations, including: name, company, email address, phone number, country, transaction details, and any supporting documentation you choose to share. We also collect limited technical data (IP address, browser type, timestamps) for security, fraud prevention, and analytics.

2. How We Use Your Information

  • To respond to your verification requests and inquiries.
  • To perform due diligence and deliver engaged services.
  • To comply with legal, regulatory, and anti-money-laundering obligations.
  • To secure our systems and prevent abuse of our services.
  • To improve our website, communications, and service quality.

3. Legal Basis

We process personal data on the basis of (a) your consent, (b) performance of a contract, (c) compliance with legal obligations, and (d) our legitimate interests in operating and protecting our business.

4. Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information only with:

  • Vetted subprocessors that host our infrastructure and deliver email under strict confidentiality.
  • Regulators, law enforcement, or courts where required by applicable law.
  • Professional advisors bound by confidentiality obligations.

5. Data Security

We use industry-standard safeguards including TLS encryption in transit, encryption at rest, access controls, HMAC-signed submission tokens, human-verification challenges, and audit logging. No system is 100% secure, but we work continuously to protect your information.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, port, restrict, or delete your personal information, and to withdraw consent. To exercise these rights, contact us at info@africoreassurancegroup.com.

8. International Transfers

Because we operate across Africa, Europe, and the Americas, your data may be transferred and processed in jurisdictions outside your country of residence. We implement appropriate safeguards for such transfers.

9. Cookies

Our website uses only essential cookies and translation-widget cookies necessary for functionality. We do not use behavioral advertising cookies.

10. Children

Our services are intended for professional and business users. We do not knowingly collect personal data from anyone under 18.

11. Changes

We may update this Policy from time to time. Material changes will be reflected on this page with an updated effective date.

12. Contact

Data protection inquiries: info@africoreassurancegroup.com.